RETURNS POLICY

In the interests of hygiene and food safety, perishable foodstuff cannot be returned or exchanged.

The vendor shall not accept the return of any perishable foodstuff except in the case of a formal agreement by Customer Service. In the event any formal agreement is made for the return of such perishable foodstuff, the same is/are to be returned in its original state and packaging, with proof of purchase, and the vendor shall at its sole discretion, assess the claim on a case-by-case basis.

REIMBURSEMENT

In the event any conspicuous defect of any product or article is proved to the reasonable satisfaction of the vendor, the vendor shall at its sole discretion, and on a case-by-case basis, elect to either replace the product or reimburse to the client, the price paid for such product. Bank transfer will take up to a maximum of 30 days from the date of receipt of the request for reimbursement.

INTELLECTUAL PROPERTY

Any reproduction of our websites, whether in whole or in part, is strictly prohibited without prior agreement.

All content (including but not limited to logos, text, data compilations, graphics, icons, images, photographs, audio clips, sounds, music, and software, and any combination thereof) available on our websites (the "Content") is either owned or licensed by Bloom Patisserie, and is protected by such applicable copyright laws and treaties in Australia and internationally. All such rights are reserved.

EVENTS BEYOND OUR REASONABLE CONTROL

We will not be held responsible for any delay or failure to perform or comply with our obligations under these Terms if the delay or failure arises from any cause which is beyond our reasonable control.

PROHIBITION OF SALES OUTSIDE THE NETWORK

All products available on our websites are for sale exclusively through our distribution networks. It is therefore strictly prohibited to buy the products for purposes of resale outside of our networks, in particular, through any websites. Such acts constitute an infringement of our brands and the integrity of our products, and will subject the perpetrators to legal and criminal liability, where appropriate.

ENTIRE AGREEMENT

These Terms and any document expressly referred to in them constitute the whole agreement between us and supersede any previous arrangement, understanding or agreement between us in relation to the subject matter of any contract of sale between us.

We each acknowledge that in agreeing to these Terms, (and the documents referred to in it), neither of us relies on any statement, representation, assurance or warranty ("Representations") of any person (whether a party to that contract or not) other than as expressly set out in these Terms.

Each of us agrees that the only rights and remedies available to us arising out of or in connection with a Representation shall be for breach of contract as provided in these Terms.