PRODUCT PICKUP AND DELIVERY

The client may choose to pick up the order(s) from the following locations and timings as stipulated:

Bloom patisserie at Market Square, Shop 4, level 2/341 Mains Road, Sunnybank

Pickup Time
2:00 PM - 4:00 PM
4:00 PM - 6:00 PM
6:00 PM - 8:00 PM


All dispatch of order(s) or picking up of products from the store can only be carried out or permitted, subject to the vendor’s receipt of payment in full and confirmation of the order(s).

CUSTOMER SERVICE

The vendor seeks to fulfil its customers’ orders to the best of its abilities. In the event that the customer wishes to provide any feedback, please contact Customer Service at the following email address: Cncrepes@gmail.com. Customer Service will respond within the next 24 hours during trading hours between 1pm - 9pm.

PRODUCT QUALITY

The vendor guarantees the quality and freshness of its products, provided the same are not subject to being kept in an unrefrigerated area for more than 60 minutes. All products should be consumed immediately or refrigerated 1 hour after purchase or collection to have a maximum shelf life of +1 day from date of purchase.

After the expiry of the said period, no claim may be legitimately accepted by the vendor thereafter.